Crisis / Emergency Services

Second Chance Center (SCC)

Community Action Connections

Address:
720 W. Court St, (downstairs)
Pasco, Washington 99301

Hours: M-F | 8:00 AM - 4:30 PM

Phone: (509) 545-4042

SCC is a day center for families with children, who are homeless, doubled up, or in imminent danger of becoming homeless. Offering a second chance, for families in crisis, to build a strong foundation and brighter future. (Eligibility Required)

  • Free Services Include:
  • laundry facilities, soap, showers, hygiene supplies and towels
  • food and kitchen facility, food boxes and nutritional snacks
  • computer lab, job search, resume writing, housing search and homework
  • family rest area
  • children's play area and nap room
  • housing stability plan, family and individual assessment plan
  • life skills
  • financial literacy

Adult Protective Services

Hours: M-F | 8:00 AM - 5:00 PM

Phone: Region 1 1-800-459-0421

Accepts and investigates reports of abuse, neglect, or exploitation of vulnerable adults.

American Red Cross

Address:
7202 W Deschutes
Kennewick,

Hours: M-F | 8:30 AM - 4:30 PM

Phone: (509) 783-6195

Provides disaster relief and emergency communication between family members and active duty military personnel.  Also offers: first aid, water safety, CPR and babysitting education classes.  

Benton Franklin Crisis Response Unit

Address:
500 N Morain St. Suite 1250
Kennewick,

Hours: 7 days a week, 24 hours a day.

Phone: (509) 783-0500
Toll Free 1 (800) 783-0544

Provides acute and emergent mental health intervention services. Services include crisis intervention, information and referral, grief counseling, education, emergency assistance with psychiatric medications, and consultation.

Child Help

National Child Abuse HOTLINE

Hours: 7 days a week, 24 hours a day.

Phone: 1-800-422-4453
1-800-4-A-CHILD

The hotline provides information and referral for anyone with concerns about child abuse. 

All calls are anonymous and confidential. 

Child Help HOTLINE

Hours: 7 days a week, 24 hours a day

Phone: 1-800-422-4453

The hotline provides information and referral for anyone with concerns about child abuse.

Child Protective Services (CPS)

Division of Children & Family Services (DCFS)

Address:
1661 Fowler
Richland,

Hours: M-F | 8:00 AM - 5:00 PM

Phone: (509) 585-3000

Child Protective Services, Child Welfare Services, and Family Reconciliation Services. Accepts and investigates reports of abuse, neglect and exploitation of vulnerable children.

Domestic Violence Services of Benton and Franklin Counties

Address:
3311 W. Clearwater
Suite C140
Kennewick, Washington

Phone: (509) 735-1295
(509) 582-9841 TTY
(509) 582-9841 (24-hr crisis line)
(509) 582-9841 Shelter
1-800-648-1277 (24-hr toll free)

Emergency aid/support services provided to victims of domestic violence and their children.  Services include: emergency food, clothing and shelter; 24 hour crisis counseling; safety planning and referral; leagal assistance with protection orders, court hearings; and legal referrals; support activities for children living at the shelter. 24 hour Crisis Line, Advocacy Counseling, Emergency Food, Clothing & Emergency Housing, Legal Advocates, Children's Program, Resources and Referrals.

Poison Control Hotline

Poison Control Center

Hours: 24 Hours

1-800-222-1222 Center

Provides 24-hour emergency medical assistance, information and education about toxic substances or suspected poisons.

Safe Harbor Support Center for Children, Youth and Families

Crisis Nursery, Training Center & My Friends Place

Address:
1111 N Grant Place
Kennewick, Washington

Phone: 509-783-5734
509-554-1480
Fax: 509-374-2703

Crisis Nursery and Family Support - 1111 N Grant Place

Training Center and My Friends Place - 1112 N Grant Place - See My Friends Place (under Teen Services) for additional information.

We work with children who have experienced trauma, or who have extreme behavior or social problems. We offer evidence based programs including Taming the Dragons which is for preschool age and elementary age children both onsite and have worked in schools offering our program. We also hold parenting classes, offer the Incredible Years, which helps reduce conflict in the home and children's behavior problems in both home and school. We hold the 4 hour parenting seminar which meets the requirements for Benton and Franklin County courts for parents who are involved in a custody case or divorce involving children. We also have a licensed mental health therapist on staff who offers groups for teen girls and private or family counseling.

See website for additional information:  www.crisis.nursery.org .

Suicide Hotline

Hours: 7 days a week, 24 hours a day, including holidays

Phone: 1-800-273-8255

Support Advocacy and Resource Center (SARC)

Address:
1458 Fowler St,
Richland, Washington

Hours: M-F | 8:00 AM - 5:00 PM

Phone: (509) 374-5391 24 hours
1-888-846-7273

Provides assistance to victims of sexual assault and/or abuse, their families and friends.

WA State Poison Control Hotline

Phone: 1-800-732-6985  Hotline (24-hr toll free)
1-800-222-1222  Center (24-hr toll free)

Provides 24-hour emergency medical assistance, information and education about toxic substances or suspected poisons.