Crisis / Emergency Services

Adult Protective Services

Address:
800 W Court St
Pasco,

Hours: M-F | 8:00 AM - 5:00 PM

Phone: 1-866-363-4276

Accepts and investigates reports of abuse, neglect, or exploitation of vulnerable adults.

American Red Cross

Address:
7202 W Deschutes
Kennewick,

Hours: M-F | 8:30 AM - 4:30 PM

Phone: (509) 783-6195

Provides disaster relief and emergency communication between family members and active duty military personnel.  Also offers: first aid, water safety, CPR and babysitting education classes.  

Benton Franklin Crisis Response Unit

Address:
2635 W Deschutes Ave
Kennewick,

Hours: 7 days a week, 24 hours a day.

Phone: (509) 783-0500
Toll Free 1 (800) 783-0544

Provides acute and emergent mental health intervention services. Services include crisis intervention, information and referral, grief counseling, education, emergency assistance with psychiatric medications, and consultation.

Child Help

National Child Abuse HOTLINE

Hours: 7 days a week, 24 hours a day.

Phone: 1-800-422-4453
1-800-4-A-CHILD

The hotline provides information and referral for anyone with concerns about child abuse. 

All calls are anonymous and confidential. 

Child Help HOTLINE

Hours: 7 days a week, 24 hours a day

Phone: 1-800-422-4453

The hotline provides information and referral for anyone with concerns about child abuse.

Child Protective Services (CPS)

Division of Children & Family Services (DCFS)

Address:
1661 Fowler
Richland,

Hours: M-F | 8:00 AM - 5:00 PM

Phone: (509) 585-3000

Child Protective Services, Child Welfare Services, and Family Reconciliation Services. Accepts and investigates reports of abuse, neglect and exploitation of vulnerable children.

Domestic Violence Services of Benton and Franklin Counties

Address:
3311 W. Clearwater
Suite C140
Kennewick, Washington

Phone: (509) 735-1295
(509) 582-9841 TTY
(509) 582-9841 (24-hr crisis line)
(509) 582-9841 Shelter
1-800-648-1277 (24-hr toll free)

Emergency aid/support services provided to victims of domestic violence and their children. Services include: emergency food, clothing, and shelter; 24-hour crisis counseling; safety planning and referral; legal referrals, legal assistance with protection orders, court hearings; support activities for children living at the shelter.

Poison Control Hotline

Poison Control Center

Hours: 24 Hours

Phone: 1-800-732-6985 Hotline
1-800-222-1222 Center

Provides 24-hour emergency medical assistance, information and education about toxic substances or suspected poisons.

Safe Harbor Support Center for Children, Youth and Families

Crisis Nursery, Training Center & My Friends Place

Address:
1111 N Grant Place
Kennewick, Washington

Phone: 509-374-4902
Fax: 509-374-2703

Safe Harbor Support Center is committed to the prevention of child abuse and neglect by providing a safe, nurturing environment for children and youth when there are no other alternatives.  Safe Harbor provides outreach support and training to assist families in establishing a safe and stable environment.

Suicide Hotline

Hours: 7 days a week, 24 hours a day, including holidays

Phone: 509-943-7728

Support Advocacy and Resource Center (SARC)

Address:
830 N Columbia Center
Kennewick, Washington

Hours: M-F | 8:00 AM - 5:00 PM

Phone: (509) 374-5391 24 hours
1-888-846-7273

Provides assistance to victims of sexual assault and/or abuse, their families and friends.  Services include counseling, information and referrals, emotional support, education and support groups.

WA State Poison Control Hotline

Phone: 1-800-732-6985  Hotline (24-hr toll free)
1-800-222-1222  Center (24-hr toll free)

Provides 24-hour emergency medical assistance, information and education about toxic substances or suspected poisons.