Crisis / Emergency Services

Adult Protective Services

Address:
800 W Court St
Pasco,

Hours: M-F | 8:00 AM - 5:00 PM

Phone: 1-866-363-4276

Accepts and investigates reports of abuse, neglect, exploitation and of vulnerable adults.

American Red Cross

Address:
7202 W Deschutes
Kennewick,

Hours: M-F | 8:30 AM - 4:30 PM

Phone: (509) 783-6195

Provides disaster relief and  emergency communication between family  members and active duty military personnel. Also offers: first aid, water safety, CPR, and babysitting education classes.  

Benton Franklin Crisis Response Unit

Address:
2635 W Deschutes Ave
Kennewick,

Hours: 7 days a week, 24 hours a day.

Phone: (509) 783-0500
Toll Free 1 (800) 783-0544

Provides acute and emergent mental health intervention services. Services include, crisis intervention, information and referral, grief counseling, education, emergency assistance with psychiatric medications, and consultation.

Child Help

National Child Abuse HOTLINE

Hours: 7 days a week, 24 hours a day.

Phone: 1-800-422-4453
1-800-4-A-CHILD

The hotline provides information and referral for anyone with concerns about child abuse. 

All calls are anonymous and confidential. 

Child Protective Services (CPS)

Division of Children & Family Services (DCFS)

Address:
1661 Fowler
Richland,

Hours: M-F | 8:00 AM - 5:00 PM

Phone: (509) 737-2800

Child Protective Services, Child Welfare Services, and Family Reconciliation Services. Accepts and investigates reports of abuse, neglect, exploitation and of vulnerable children.

Domestic Violence Services of Benton and Franklin Counties

Address:
3311 W. Clearwater
Suite C140
Kennewick,

Phone: (509) 735-1295
(509) 582-9841 TTY
(509) 582-9841 (24-hr crisis line)
(509) 582-9841 Shelter
1-800-648-1277 (24-hr toll free)

Emergency aid/support services provided to victims of domestic violence and their children. Services include: emergency food, clothing, and shelter, 24-hour crisis counseling, safety planning and referral, court hearings, legal referrals, legal assistance with protection orders, and support activities for children living at the shelter.

Safe Harbor Crisis Nursery

Address:
1111 N Grant Place
Kennewick,

Hours: 7 days a week, 24 hours a day including holidays.

Phone: (509) 374-4902

In emergency situations, provides a safe place for children to stay up to 72 hours.

Sexual Assault Response Center (SARC)

Address:
830 N Columbia Center
Kennewick,

Hours: M-F | 8:00 AM - 5:00 PM

Phone: (509) 374-5391 24 hours

Provides assistance to victims of sexual assault and/or abuse, their families and friends.

WA State Poison Control Hotline

Phone: 1-800-732-6985  Hotline (24-hr toll free)
1-800-222-1222  Center (24-hr toll free)

Provides 24-hour emergency medical assistance, information and education about toxic substances or suspected poisons.